

|


Workshops and Presentations
You and your group will enjoy Dr. Smith's interactive sessions that allow you to practice what you learn. Discussion and skills practice are done in small groups, so no one is "put on the spot." No matter how large or small the meeting, Dr. Smith will ensure that everyone gets to participate, and to have fun!
Dr. Smith's presentations cover a variety of subjects, including client and staff communication, compliance, behavior and management, organizational and team development, leadership, career paths, trends and opportunities in veterinary medicine, gender issues, and economics.
Workshops may be tailored for doctors, managers, client services, technicians, or the whole-hospital team.
Dr. Smith focuses on action learning. "Action learning" is a process of using instruction that is quickly and directly applied to specific, real-work situations. When people attend a "lecture," they are learning on only the most basic level of "acquiring knowledge." Listening, repeating, and memorizing are examples of this level of learning. Although many people feel that they are "learning a lot" when they attend a lecture packed with information, that knowledge won't be retained or applied unless it is followed by action learning.
Dr. Smith's Seminar Schedule
 |
| Aug 2012 |
American Veterinary Medical Association Annual Meeting
|
 |
| Mar 17, 2012 |
American Animal Hospital Association Annual Meeting
|
 |
| Feb 21, 2012 |
Western Veterinary Conference, Las Vegas
|
 |
| Jan 24, 2012 |
Ross University, St. Kitts
|
 |
| Sept 2011 |
New York State Veterinary Conference
|
 |
| July 2011 |
American Veterinary Medical Association annual meeting
|
 |
| Mar 2011 |
American Animal Hospital Association annual meeting
|
 |
| Feb 2011 |
Minnesota Veterinary Medical Association meeting
|
 |
| Feb 2011 |
Minnesota Association of Veterinary Technicians meeting
|
 |
| Feb 2011 |
Western Veterinary Conference
|
 |
| Apr 2010 |
Central Veterinary Conference East, Baltimore MD. Hospital performance, client retention, team management
|
 |
| Mar 2010 |
AAHA annual meeting, Long Beach CA. Negotiation for students
|
 |
| Feb 2010 |
Wisconsin Veterinary Medical Association Winter Retreat Green Bay WI. Leadership & teambuilding
|
 |
| Jan 2010 |
North American Veterinary Conference, Orlando FL. House Call Practice
|
 |
| Aug 2009 |
Keystone Veterinary Conference, Hershey PA
|
 |
| July 2009 |
AVMA Annual Meeting, Seattle WA How work systems affect communication
|
 |
| Apr 2009 |
Washington State University Negotiation, client relations, talking to clients about money
|
 |
| Mar 2009 |
Phoenix / AAHA annual meeting
American Animal Hospital Association. Client choice; Medical guidelines; Teamwork
|
 |
| Mar 2009 |
Spain (Barcelona, Valencia, Bilbao, Madrid)
Client Satisfaction During Difficult Economic Times
|
 |
| Nov 2008 |
Long Beach CA / CVC West
|
 |
| Oct 2008 |
Madison WI Fall meeting / Practice Managers Association
|
 |
| Oct 2008 |
Spokane WA / State VMA
|
 |
| July 2007 |
Wash, DC / AVMA Leadership; Teamwork; FlexVets; Gender, Power, & Communication. Mediation, Arbitration, or Litigation?
|
 |
| June 2007 |
Pacific Veterinary Conference Transition to Leadership; Creating Your Code; Coaching; FlexVets
|
 |
| June 2007 |
Missouri State University, Columbia MO
|
 |
| Feb 2007 |
Arkansas VMA. Exit strategies: How older men can make their practice an attractive purchase for young women veterinarians.
|
 |
| Jan 2007 |
Denver The Art of Veterinary Practice
|
 |
| Oct 2006 |
Atlantic City Atlantic Coast Veterinary Conference |
 |
| July 2006 |
Honolulu AVMA Annual Meeting. Hospital communication, student & new grad career strategies, leadership |
 |
Mar 2006 |
Long Beach AAHA Annual Meeting. Hospital communication, discipline, & conflict resolution. |
 |
| Jan 2006 |
Orlando NAVC. Hospital communcation, discipline, conflict resolution |
WORKSHOPS FOR VETERINARIANS, HOSPITAL TEAMS, AND STUDENTS
Workshops are customized for your specific needs and your situation. Choose from our topic list, or ask us to modify or create specific skills practice for you. Let us know where you want emphasis and we will devote more time and/or practice to those areas! We can create half-day, full-day and two-day sessions. Each workshop includes:
- Background information in a brief lecture format
- Open questions and discussion
- Skills practice using real-case scenarios in pairs or small groups
- The opportunity to address your own workplace concerns
- Debriefing and discussion
- Your creation of an action plan to implement what you learned.
Pre-Meeting Consultation
Prior to any engagement, we will discuss your needs with you and help you determine what modules will be the best fit for your group.
We also offer a formal in-depth assessment and consultation that includes structured interviews with key members of your group or team to identify specific topics for your training.
Other Consulting Work
Dr. Smith works with individuals, companies and associations on a wide variety of projects involving the veterinary profession. See our specific web pages for more information.
Top of Page
What attendees say about Dr. Smith's workshops
"The process was excellent! Our Vet staff has tried out some techniques already, and they work! From inception Dr. Smith followed a clear and steady course to assure that the seminar was valuablefrom asking the right questions, to the 'interactive-non-judgmental' approach during the presentation. I learned a great deal about our staff and about the complexity of Vet/Client relationships. Communication issues are so rarely broached effectively in our profession especially with veterinarians. Dr. Smith really captured it, in a way that was embraced and not 'resented.'"
"I admit I was a little hesitant as to what to expect, but Dr. Smith was so practical and addressed so well what veterinarians are faced with that I was suddenly looking forward to the rest of the meeting."
"Talking out the career visions with other attendees really made it easier to foresee it and believe it could come true."
"I felt so much better when I found out that nearly every other associate was enduring some of the same issues in their practice that I was. I am not alone."
"Thank you Dr. Smith for an educational and fun session. You are a wonderful speaker!"
"I learned that I have as much influence and power over my job and life as any vet. I know how to find the right job for me."
"What made this so useful was the use of real examples. It is easy to tell someone how it is, but it is refreshing to also be shown ways to handle specific situations."
"I learned a lot about things I never thought of. Thanks!"
"I am glad I sacrificed my time to attend."
"I learned how to handle the maternity leave question during a job interview."
"This seminar was the first one that I have been to, that brought in "real life" rather than "ideal life."
"This was a great seminar tailored to meet the needs of our organization."
Top of Page
About Smith Veterinary |
Presentations/Workshops |
Books
Facilitation |
Medical Writing & Editing |
Main Page
Smith Veterinary Consulting & Publishing Web Site Developed by Mike & Rhonda Copyright ©
|